by Lori Gershaw | Dec 4, 2013 | Archived Posts, Independent Meeting Planners, On-Site Management, Small Business
As Meeting Planners and On-Site Managers our clients trust us with a lot of information, much of which can be considered confidential. Sometimes exposing even the most benign fact could betray a company’s sensitive intelligence. So whether you’re officially bound by a...
by Lori Gershaw | Nov 11, 2013 | Archived Posts, Meeting Planning, Small Business
As an Independent Meeting Planner you may find one day that you simply can’t handle all the work yourself and so you may consider hiring a meeting planner to help you. Here are some tips to make the right connection for a lasting and successful employment. 1)...
by Lori Gershaw | Aug 15, 2013 | Archived Posts, On-Site Management, Small Business
There’s a crowd at the Registration Desk and they’re getting restless. You’ve got someone squawking about being registered yet they’re not on the list, the Banquet Manager is trying to get your attention to tell you they’ve run out of broccoli, and the LCD projector...
by Lori Gershaw | Jun 19, 2013 | Archived Posts, Meeting Planning, Small Business
We’ve all heard the old adage, “The customer is always right.” But what, exactly, is good customer service? Meeting Planners don’t have to wait until something goes wrong to keep up good relations with our clients. And a little goes a long way. Communication –...
by Lori Gershaw | Jun 3, 2013 | Archived Posts, On-Site Management
Earthquakes, hurricanes, tornados, fires…when a natural disaster hits while you’re on-site at your event, know what to do. You’re the On-Site Manager. You’re the one people will come to (whether it makes sense or not) in the case of an emergency. You are the voice...
