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Meetings, Meetings, Everywhere, and Not a Moment to Spare

by Lori Gershaw | Feb 3, 2014 | 2014 Blogs, Archived Posts, Meeting Planning

By Lori Gershaw and Tammy Penkalski “What? You want me to plan 100 pharmaceutical dinner meetings, and it’s a nationwide satellite broadcast which means all of them will occur simultaneously on one night, and you’re giving me only 12 weeks to do it? Are you crazy??”...

It’s No Secret, Confidentiality is a Serious Issue

by Lori Gershaw | Dec 4, 2013 | 2013 Blogs, Archived Posts, Independent Meeting Planners, On-Site Management, Small Business

As Meeting Planners and On-Site Managers our clients trust us with a lot of information, much of which can be considered confidential. Sometimes exposing even the most benign fact could betray a company’s sensitive intelligence. So whether you’re officially bound by a...

5 Interviewing Tips for Hiring Meeting Planners for your Small Event Planning Business

by Lori Gershaw | Nov 11, 2013 | 2013 Blogs, Archived Posts, Meeting Planning, Small Business

As an Independent Meeting Planner you may find one day that you simply can’t handle all the work yourself and so you may consider hiring a meeting planner to help you. Here are some tips to make the right connection for a lasting and successful employment. 1)...

6 Reasons NOT to Become an On-Site Meeting Manager

by Lori Gershaw | Aug 15, 2013 | 2013 Blogs, Archived Posts, On-Site Management, Small Business

There’s a crowd at the Registration Desk and they’re getting restless.  You’ve got someone squawking about being registered yet they’re not on the list, the Banquet Manager is trying to get your attention to tell you they’ve run out of broccoli, and the LCD projector...

5 Keys to Exceptional Customer Service

by Lori Gershaw | Jun 19, 2013 | 2013 Blogs, Archived Posts, Meeting Planning, Small Business

We’ve all heard the old adage, “The customer is always right.”  But what, exactly, is good customer service?  Meeting Planners don’t have to wait until something goes wrong to keep up good relations with our clients.  And a little goes a long way. Communication –...
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